What the Winners Do*

References:Lecture Note

Recent research findings show that companies that excel in project delivery capability:

• Use an integrated project management toolbox that includes standard and advanced tools and lots of templates.
• Grow project leaders, emphasizing business and soft skills.
• Develop a streamlined project delivery process.
• Measure project health using metrics, including customer satisfaction and return on investment.

*Milosevic, Dragan and And Ozbay, “Delivering Projects: What the Winners Do,” Proceedings
of the Project Management Institute Annual Seminars & Symposium (November 2001).